Thursday, May 29, 2014

Using Communication Skills To Enact Change


   

My experiences over the years with interviews, colleagues, students, parents, or just meeting new people in general has really taught me a lot about communication skills.  From these experiences, two very important factors regarding communication skills which will be necessary for leading a policy change are nonverbal and listening.  According to the Effective Communication article, effective communication helps us to understand another person’s situation and build trust and respect for that person (http://www.helpguide.org/mental/effective_communication_skills.htm).  Nonverbal communication involves using body language that enables the person you’re communicating with to feel comfortable, engaged, and free to express their emotions.  Characteristics of nonverbal language are uncrossed arms, steady eye contact, pleasant smile, vocal tone, muscle tension and breathing, patting someone on the back, etc. (http://www.helpguide.org/mental/effective_communication_skills.htm).  All of these gestures signal to a person that the other person is interested in helping their situation the best way possible.  Listening is also a very important effective communication skill.  As an educator, when I teach a new skill and conduct a brief class discussion afterwards, when students respond correctly to questions from just listening, that lets me know I have effectively communicated the basic background knowledge information pertaining to the skill; when a person can clearly paraphrase or repeat verbatim what someone said, positive vibes are automatically created because they feel important and like someone has actually taken their situation seriously.  These are the types of emotions that effective communication should produce.

After taking the personal communications test, my results indicated that I have a little anxiety about certain communication skills but not all of them; therefore, I’m going to work on improving the skills that I am comfortable with and work on improving the ones that I shy away from.  Launching a new policy issue is going to require nonverbal and verbal effective communication skills due to the fact that several audiences must be reached.   These audiences include, parent, educators, family members, students, school administrators, community leaders, state and federal officials, etc.  All of these people play an important role in increasing parent and family agencies in early childhood education.  Their support will be critical when implementing new educational programs, parent and student academic training sessions and when dealing with funding program opportunities. 

Reference:
Helpguide.org. (n.d.). Effective communication. Retrieved October 15, 2013, fromhttp://www.helpguide.org/mental/effective_communication_skills.htm

Jessica L. Beal